BATTERY SIZE
IP65 5kWh (5,000 Wh) / 100 Ah
BATTERY TYPE
Lithium-Iron Phosphate (LiFePO4) 48
BMS
Yes, (Modbus 485 comm port)
DISCHARGE/CHARGE RATE
1C
Shipping & Returns
Shipping & Returns Overview
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This email confirms that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@ecogridsupply.com.
No Shipping outside the USA.
Shipping Options:
Expect your order to arrive in 5 to 7 days. We offer free shipping for orders over $200. For orders below $200, a flat shipping fee of $15 applies.
Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Returns & Refunds:
We accept returns and refunds within 30 days of your order being delivered to you. If your delivery is within the 30 day return and refund period please see our “Return Policy” in the footer of our website.
Why Buy From Us
Why Buy From Ecogrid Supply?
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Authorized & Trusted Dealer: We’re fully authorized for every brand we carry, so you get genuine products with full manufacturer warranties.
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Fast, Reliable Shipping: All items ship from our U.S. warehouses with quick and dependable freight options to keep your project on track.
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30-Day Hassle-Free Returns: Change your mind? No worries — enjoy a simple 30-day return process for peace of mind.
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Real Human Support, 7 Days a Week: Reach us by phone, email, or live chat — no bots, no overseas call centers, just real people who know off-grid power systems.
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Expert Energy Guidance: Our solar and backup energy specialists are ready to help you with design, planning, product questions, and installation tips.
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USA-Based Service: Our team proudly operates here in the United States, providing local, knowledgeable, and friendly support.
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Secure Payments: Shop confidently with our encrypted, secure checkout to protect your personal and payment information.
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Built for Energy Independence: Whether you’re powering a cabin, prepping for emergencies, or going off-grid, our products are selected for performance, reliability, and sustainable operation.